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Privacy Policy

Our website Privacy Policy is simple - we are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We will collect information about you on this site or our Facebook page, either to process any orders or to reply to your requests for information. We will not use your information to contact you directly unless you join our Facebook page (which means that we may send you emails from time to time updating you about our products and services).

 

The type of information we will collect about you includes: your name, address, phone number, email address, and in some circumstances, credit/debit card details (although we highly recommend that only a name, phone number and email address are given to us over the internet - we will ask for any specific details directly via telephone or post).

 

We will never collect sensitive information about you without your explicit consent. Should your enquiry result in a subsequent order with us, we will check that any information we hold about you is accurate and up to date. You can check the information that we hold about you by emailing or writing to us. If any inaccuracies should be found, we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law. We will only pass on details about you if the law requires us to do so.

 

We do not store credit/debit card details electronically and we keep your information secure in strict accordance with our card merchant's requirements. Access to your personal information is restricted to key staff only, and stored safely until such time that we may legally destroy documents and files as permitted by law.

 

If you have any questions/comments, please do not hesitate to contact us by phone, Facebook message, or you may write to us at our business address as shown on the Contact page of this site.